Wellbayt Privacy Policy

Wellbayt LLC-FZ (“we,” “us,” or “our”) respects the privacy of our users (“you,” “your”) and is committed to protecting it through our compliance with this privacy policy (“Policy”). This Policy outlines how we collect, use, store, and disclose your information when you use our WELLBAYT mobile application (“App”).

Please read this Policy carefully to understand our practices regarding your information and how we will treat it. By downloading, installing, or using the App, you agree to this Policy. If you do not agree with our practices, please do not use the App.

Information We Collect

1. Personal Information We may collect personal information that you voluntarily provide when you use the App, such as your name, email address, birthdate, gender, and fitness goals. We may also collect information about your physical activities, workout routines, and health data, including heart rate, calories burned, and sleep patterns.
2. Device and Usage Information We automatically collect certain information about your device and usage when you use the App, including device type, operating system, unique device identifiers, IP address, and how you interact with the App. We may also collect data on the frequency and duration of your workouts.
3. Location Information With your permission, we may collect information about your location through GPS, Wi-Fi, or other location-based services. You may disable location services at any time through your device settings.
4. Apple Health and Google Fit Data With your permission, the App may connect to your Apple Health or Google Fit account to access your health data stored in these services. This may include information about your activities, heart rate, calories burned, sleep patterns, and other health-related data. You may revoke the App’s access to your Apple Health or Google Fit data at any time through your device settings.

How We Use Your Information We use your information for the following purposes:

1. To provide and improve the App and its features, including creating personalised workouts and recommendations for you.
2. To communicate with you about the App, including updates, promotions, and customer support.
3. To monitor and analyze usage and trends, for research purposes, and to improve our understanding of how users interact with the App.
4. To enforce our terms of service, prevent fraud, and ensure the security of the App and our users’ information.

Disclosure of Your Information We may disclose your personal information to third parties in the following circumstances:

1. With your consent, such as when you choose to share your workout data with friends or fitness professionals.
2. To our service providers, who help us provide and maintain the App and are contractually obligated to protect your information.
3. As required by law or to comply with legal processes, such as subpoenas, court orders, or government requests.
4. If we believe it is necessary to protect our rights, property, or the safety of our users or others.

Data Retention and Security

We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or allowed by law. We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure.

Data Retention and Security

Wellbayt is committed to ensuring the security and confidentiality of all user data, especially sensitive information such as health records, in accordance with applicable privacy laws and regulations. To this end, we implement the following data protection mechanisms:

Encryption: Sensitive data transmitted through Wellbayt’s services, including Health Connect, is encrypted using industry-standard encryption protocols to prevent unauthorised interception or access during transmission. Additionally, all stored sensitive data is encrypted at rest to safeguard against unauthorised access.
End-to-End Encryption: Communication between users and the Wellbayt platform, as well as between different components of the system, is protected with end-to-end encryption. This ensures that data remains confidential and secure throughout its journey within the platform.
Access Controls: Wellbayt employs robust access control measures to restrict access to sensitive data only to authorised personnel who require such access for legitimate purposes. User authentication mechanisms, including passwords and multi-factor authentication, are implemented to verify the identity of users accessing the platform.
Key Management: Proper key management practices are implemented to securely generate, store, and manage encryption keys used to protect sensitive data. This includes regular rotation of keys and adherence to industry best practices for key storage and handling.
Regular Security Audits: Wellbayt conducts regular security audits and assessments to identify and address potential vulnerabilities in our systems and infrastructure. These audits include penetration testing, vulnerability scanning, and code reviews to ensure the ongoing effectiveness of our security measures.

By employing these data protection mechanisms, Wellbayt aims to safeguard user data against unauthorised access, destruction, loss, alteration, or disclosure.

Children’s Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have collected information from a child under 13, please contact us at [email protected], and we will take steps to delete the information as soon as possible.

Changes to this Policy

We may update this Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated Policy on this page, and your continued use of the App after any updates indicates your acceptance of the changes.

If you have any questions or concerns about this Policy or our privacy practices, please contact us at:

WELLBAYT LLC FZ INDIGO ICON 1803, DUBAI, UNITED ARAB EMIRATES.

Email: [email protected]

Customer care: +971-58-580-7044

Effective Date: 01/11/2023